THE EXPERIENCE

What can I expect from Psychedelic Robot?

A sensory journey through a new dynamic way of storytelling.

Where is the experience located?

The Shops at Willow Bend, between Neiman Marcus & Dillards on the first floor.

Does the experience take place in an indoor or outdoor venue?

The exhibition will be held in an indoor venue.

How long does the experience last?

The event will last 1 hour and 30 minutes.

Should I take anything to the experience?

Guests are encouraged to bring headphones for an enhanced audio-option experience.

Is the experience accessible for deaf people?

Yes, the show is mainly a visual experience.

What accessibility options do we have for someone visually impaired?

A host will assist guests with accessibility needs.

Is the event accessible for those with disability needs?

Yes, a host will assist with all disability needs.

Will there be strobe lights?

Yes, this event uses strobe lighting effects.

Can I take photos or record the experience?

Feel free to take photos and share them, tagging our socials! When taking photos, please make sure not to disturb other customers.

Are there chairs available? Can I be seated during the experience/exhibition?

Yes, seating is available at the event.

Will restrooms be available on site?

Yes.

ACCESS

Do I need to wear a mask?

Psychedelic Robot will follow local restrictions. At the moment the city does not require masks or vaccine checks.

Do I need to arrive at the start of my scheduled session?

Yes, your ticket cannot be redeemed more than 10 minutes after your chosen ticket time.

What happens if I arrive late?

Entry will still be permitted if there are spots left.

Are service dogs allowed?

Yes.

Is there an age requirement?

All ages welcome, 21+ after 7pm

Is there parking available?

Complimentary valet at food court
Self Parking next to show by Dillards with covered parking

TICKETS

Can I purchase a ticket at the event?

Yes; however, we recommend purchasing in advance to guarantee your ticket, as door tickets are sold on a first come first served basis.

Where can I get tickets?

• On the Fever App, available on Google Play and Apple Store
• On the Fever website

Are refunds allowed? What is the exchange policy?

Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.

Do I need to print my ticket?

No, your contactless tickets will be validated directly in the Fever App.

Can I transfer my tickets to another person?

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?

We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number.

What are the official sellers for this experience?

Official tickets for Psychedelic Robot can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.

Can I make a group booking?

If you would like to book for a group, please contact us to let us know your preferred attendance date and the size of your group.

I can't find my ticket. What can I do?

You can find your ticket with the QR code in the Fever app, within the Tickets section. If you do not have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

Do I need to print my ticket?

No, your contactless tickets will be validated directly in the Fever App.